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Lighten the e-mail load with delegate access
 
Your end users spend a lot of time with their e-mail and would probably love to pass off at least some of those tasks to someone else. If your users have Outlook and Exchange Server, they can do just that by assigning delegate access to some or all of their Outlook folders.

Granting delegate access gives another person the right to send items on your behalf. For example, your assistant can send meeting requests for you or respond to meeting requests made to you. You can also allow the delegate to take other actions, such as managing items in your Tasks folder.

To grant delegate access:

In Outlook, choose Tools | Options and click the Delegates tab.

Click Add and select an account from the list, click Add, and then click OK.

In the Delegate Permissions dialog box, specify the permissions the delegate has to each of your primary Outlook folders.

By default, a delegate can read, create, and modify in the Calendar and Tasks folders but has no access into other folders. If needed, you can grant varying permissions in the other folders.

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