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| Flag contacts for follow-up |
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Your users are probably familiar with flagging e-mail messages for follow-up. When you flag a message, you can choose one of several actions including follow-up, call, forward, and several others.
Your users might not realize that they can also flag contacts for follow-up. For example, say you wanted to make a note to call a person at a certain time to ask about the status of a project. You could create an appointment in the Calendar folder or a note in the Notes folder. However, you're going to need the phone number, so why not flag the contact instead?
To flag a contact, open the Contacts folder, right-click the contact, and choose Follow-Up. Outlook displays the same Flag for Follow-Up dialog box as it does for an e-mail message, but with a different set of flag options. You can flag to call, send and e-mail, arrange a meeting, send a letter, or follow-up. Whichever action you choose, you can set a due date and time for the action, which causes Outlook to display a reminder when the time comes.
Flagging contacts gives you the same reminder capabilities as an appointment, but offers the added advantage of enabling you to easily open the contact form when the reminder appears. This simple feature can make the Contacts folder more useful to your users and simplify a common task they probably perform often. |
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